Lenders › Citizens Bank and Trust Co
Citizens Bank and Trust Co
HMDA reporter, headquartered in Vivian, Louisiana. Record for calendar year 2024.
HMDA data alone cannot be used to determine whether a lender is complying with fair lending laws. The data do not include some legitimate credit risk considerations for loan approval and loan pricing decisions. Figures are from the 2024 public HMDA loan/application register; cells under 25 applications are withheld.
Citizens Bank and Trust Co reported 308 mortgage applications under the Home Mortgage Disclosure Act for 2024 in Louisiana, of which 295 became loans it originated, for $60m in total.
Its denial rate, the share of decided applications the lender denied, was 0.3%, below the national rate of 24.3% and below the Louisiana rate of 30.2%. 12 applications were withdrawn by the applicant and 0 files were closed for incompleteness; those are not counted in the denial rate.
By loan purpose the originations were mostly home purchase (78%) and refinancing (12%); by loan type, conventional (50%) and FHA (29%).
The largest volumes were in Louisiana (283 originations).
Applications were up 19% on 2023.
VA lender statistics list 1 VA-guaranteed loans for the lender in August 2026.
Compared with Louisiana and the nation
| Measure | This lender | Louisiana, all lenders | United States |
|---|---|---|---|
| Denial rate (denied ÷ decided applications) | 0.3% | 30.2% | 24.3% |
| Median rate spread, percentage points | — | 0.4 | 0.3 |
| Originations with spread of 1.5 pp or more | — | 17.0% | 15.6% |
| Average originated loan | $202k | $234k | $329k |
| Home purchase share of originations | 78.3% | 63.7% | 57.0% |
| FHA-insured share of originations | 29.5% | 20.7% | 13.4% |
| VA-guaranteed share of originations | 15.3% | 9.3% | 7.9% |
| Applications withdrawn by applicant | 3.9% | 13.5% | 14.3% |
Louisiana is the lender's largest state by applications. State and national columns cover every HMDA reporter. Rate spread is reported on originated loans only.
Trend by year
ApplicationsOriginations
This lenderLouisianaUnited States
| Year | Applications | Originations | Amount | Denial rate | Median spread | LAR records |
|---|---|---|---|---|---|---|
| 2018 | — | — | — | — | — | 337 |
| 2019 | — | — | — | — | — | 355 |
| 2020 | — | — | — | — | — | 503 |
| 2021 | — | — | — | — | — | 481 |
| 2022 | 334 | 318 | $64m | 2.5% | — | 334 |
| 2023 | 258 | 247 | $50m | 2.8% | — | 258 |
| 2024 | 308 | 295 | $60m | 0.3% | — | 308 |
Applications, originations and rates are computed from the public LAR for 2022, 2023, 2024; LAR record counts come from each year's transmittal sheet.
Loan purpose and loan type
By purpose
Home purchase 78% (231)Home improvement 2% (5)Refinancing 12% (34)Cash-out refinancing 3% (8)Other purpose 6% (17)
By type
Conventional 50% (147)FHA 29% (87)VA 15% (45)USDA 5% (16)
| Loan type | Applications | Originations | Denied | Denial rate (of applications) |
|---|---|---|---|---|
| Conventional | 160 | 147 | 1 | 0.6% |
| FHA-insured | 87 | 87 | 0 | 0.0% |
| VA-guaranteed | 45 | 45 | 0 | 0.0% |
| USDA Rural Housing Service or Farm Service Agency guaranteed | 16 | 16 | 0 | — |
Shares are of originated loans. The per-type denial rate here divides denials by all applications of that type, because decided counts are not kept per type.
Action taken
| HMDA action taken | Records | Share |
|---|---|---|
| 1 Loan originated | 295 | 95.8% |
| 2 Application approved but not accepted | 0 | 0.0% |
| 3 Application denied | 1 | 0.3% |
| 4 Application withdrawn by applicant | 12 | 3.9% |
| 5 File closed for incompleteness | 0 | 0.0% |
| 6 Purchased loan | 0 | 0.0% |
| 7 Preapproval request denied | 0 | 0.0% |
| 8 Preapproval request approved but not accepted | 0 | 0.0% |
Codes and labels are the HMDA action-taken codes. Applications are codes 1–5; the denial rate divides code 3 by codes 1–3.
Denial reasons as coded
Denial reason breakdown withheld: fewer than 25 denials.
States
| State | Applications | Originations | Amount | Denial rate | Median spread |
|---|---|---|---|---|---|
| Louisiana | 295 | 283 | $58m | 0.4% | — |
States with at least 25 applications. States with 100 or more link to the lender's page for that state.
Counties
| County | State | Applications | Originations | Amount | Denial rate |
|---|---|---|---|---|---|
| Caddo Parish | LA | 137 | 128 | $20m | 0.0% |
| Bossier Parish | LA | 112 | 110 | $29m | 0.9% |
Up to 30 counties with at least 50 applications, by originations.
VA-guaranteed loans by month
All VA loansPurchase
| Month | All | Purchase | Cash-out | IRRRL |
|---|---|---|---|---|
| Aug 2026 | 1 | 1 | 0 | 0 |
| Jul 2026 | 0 | 0 | 0 | 0 |
| Jun 2026 | 0 | 0 | 0 | 0 |
| May 2026 | 0 | 0 | 0 | 0 |
| Apr 2026 | 0 | 0 | 0 | 0 |
| Mar 2026 | 1 | 1 | 0 | 0 |
| Feb 2026 | 0 | 0 | 0 | 0 |
| Jan 2026 | 0 | 0 | 0 | 0 |
| Dec 2025 | 0 | 0 | 0 | 0 |
| Nov 2025 | 0 | 0 | 0 | 0 |
| Oct 2025 | 1 | 1 | 0 | 0 |
| Sep 2025 | 1 | 1 | 0 | 0 |
Fiscal-year totals (VA): FY2018 1,204,450 · FY2019 426,341 · FY2020 1,904,437 · FY2021 3,895,587 · FY2022 3,217,402 · FY2023 784,671 · FY2024 909,350 · FY2025 265,000. Matched to the VA lender name "CITIZENS BANK & TRUST CO"; VA counts loans by guarantee date, HMDA by application year, so the two series differ.
Questions and answers
How many mortgages did Citizens Bank and Trust Co originate in 2024?
295 loans totalling $60m, from 308 applications reported under HMDA. It also purchased 0 loans from other institutions, which are counted separately.
What is Citizens Bank and Trust Co's denial rate and how does it compare?
0.3% of decided applications were denied in 2024, against 24.3% nationally and 30.2% in Louisiana. HMDA data alone cannot be used to determine whether a lender is complying with fair lending laws; the data do not include some legitimate credit risk considerations.
Which counties does Citizens Bank and Trust Co lend in most?
By originations: Caddo Parish, LA (128) and Bossier Parish, LA (110).
What loan types does Citizens Bank and Trust Co make?
Conventional 147, FHA 87, VA 45 and USDA 16 originations in 2024; by purpose, home purchase 231, home improvement 5, refinancing 34, cash-out refinancing 8 and other purpose 17.
What reasons did Citizens Bank and Trust Co report for denials?
Not enough denials to report a breakdown.
Where does this data come from?
From the 2024 public HMDA loan/application register published by the FFIEC and CFPB, with the lender's name from its HMDA transmittal sheet and VA loan volume from the Department of Veterans Affairs lender statistics. Cells under 25 applications are withheld.
Provenance
Source: Home Mortgage Disclosure Act public loan/application register for 2024 (trend years 2022, 2023, 2024) and transmittal sheets 2018–2024, published by the FFIEC and CFPB at ffiec.cfpb.gov, public domain; VA lender statistics from the Department of Veterans Affairs. Lender identity is the LEI and name on its transmittal sheet. This site was built 30 Sep 2026. Errors in processing are corrected at the next build; see corrections. Data through 1 Aug 2026.