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Webster First Federal Credit Union

HMDA reporter, headquartered in Worcester, Massachusetts. Record for calendar year 2024.

2 states with 25+ applications
LEI 549300LI67PLCC1Z3P80
Reporting agency National Credit Union Administration
Years reported 2018–2024

HMDA data alone cannot be used to determine whether a lender is complying with fair lending laws. The data do not include some legitimate credit risk considerations for loan approval and loan pricing decisions. Figures are from the 2024 public HMDA loan/application register; cells under 25 applications are withheld.

Webster First Federal Credit Union's 2024 HMDA filing covers 733 applications and 419 originated loans totalling $122m, in 2 states.

Its denial rate, the share of decided applications the lender denied, was 30.0%, above the national rate of 24.3% and above the Massachusetts rate of 22.3%. 53 applications were withdrawn by the applicant and 50 files were closed for incompleteness; those are not counted in the denial rate.

The median rate spread on its originated loans, the difference between the loan's APR and the average prime offer rate, was 0.3 percentage points (national median 0.3); 6.5% of its originations had a spread of 1.5 points or more.

By loan purpose the originations were mostly home improvement (40%) and home purchase (25%); by loan type, conventional (100%).

The largest volumes were in Massachusetts (375 originations) and Connecticut (16 originations).

Applications were about level with 2023.

733applications, 202411 purchased loans, counted separately
419loans originated$122m in total
30.0%denial rateUS 24.3% · MA 22.3%
0.3 ppmedian rate spread on originationsUS 0.3 pp

Compared with Massachusetts and the nation

MeasureThis lenderMassachusetts, all lendersUnited States
Denial rate (denied ÷ decided applications)30.0%22.3%24.3%
Median rate spread, percentage points0.30.20.3
Originations with spread of 1.5 pp or more6.5%11.9%15.6%
Average originated loan$292k$432k$329k
Home purchase share of originations24.6%50.7%57.0%
FHA-insured share of originations0.0%7.5%13.4%
VA-guaranteed share of originations0.0%2.5%7.9%
Applications withdrawn by applicant7.2%12.7%14.3%

Massachusetts is the lender's largest state by applications. State and national columns cover every HMDA reporter. Rate spread is reported on originated loans only.

Trend by year

ApplicationsOriginations

04919822022: 982 Applications2023: 735 Applications2024: 733 Applications2022: 638 Originations2023: 399 Originations2024: 419 Originations202220232024
Applications and originations reported by Webster First Federal Credit Union, 2022–2024

This lenderMassachusettsUnited States

0%15.6%31.2%2022: 20.3% This lender2023: 31.2% This lender2024: 30% This lender202220232024
Denial rate by year, with Massachusetts and US rates dashed
05661,1322018: 485 LAR records2019: 532 LAR records2020: 935 LAR records2021: 701 LAR records2022: 1,132 LAR records2023: 891 LAR records2024: 870 LAR records2018201920202021202220232024
Loan/application register records filed by Webster First Federal Credit Union each year, 2018–2024 (HMDA transmittal sheets; includes purchased loans and preapproval requests)
YearApplicationsOriginationsAmountDenial rateMedian spreadLAR records
2018—————485
2019—————532
2020—————935
2021—————701
2022982638$184m20.3%0.21,132
2023735399$120m31.2%0.3891
2024733419$122m30.0%0.3870

Applications, originations and rates are computed from the public LAR for 2022, 2023, 2024; LAR record counts come from each year's transmittal sheet.

Loan purpose and loan type

By purpose

Home purchase 25% (103)Home improvement 40% (169)Refinancing 2% (9)Cash-out refinancing 21% (86)Other purpose 12% (52)

By type

Conventional 100% (419)

Loan typeApplicationsOriginationsDeniedDenial rate (of applications)
Conventional73341918925.8%
FHA-insured000—
VA-guaranteed000—
USDA Rural Housing Service or Farm Service Agency guaranteed000—

Shares are of originated loans. The per-type denial rate here divides denials by all applications of that type, because decided counts are not kept per type.

Action taken

HMDA action takenRecordsShare
1 Loan originated41948.2%
2 Application approved but not accepted222.5%
3 Application denied18921.7%
4 Application withdrawn by applicant536.1%
5 File closed for incompleteness505.7%
6 Purchased loan111.3%
7 Preapproval request denied576.6%
8 Preapproval request approved but not accepted697.9%

Codes and labels are the HMDA action-taken codes. Applications are codes 1–5; the denial rate divides code 3 by codes 1–3.

Denial reasons as coded

Debt-to-income ratio50.3%
Credit history30.2%
Other11.6%
Collateral2.6%
Employment history2.1%
Credit application incomplete1.6%
Insufficient cash (downpayment, closing costs)0.5%
Unverifiable information0.5%
Mortgage insurance denied0.5%

Share of the lender's 189 denials by the first denial reason it coded (outlined bar: all lenders nationally). Lenders may record up to four reasons; only the first is counted here.

States

StateApplicationsOriginationsAmountDenial rateMedian spread
Massachusetts665375$107m30.6%0.3
Connecticut2516$3.3m——

States with at least 25 applications. States with 100 or more link to the lender's page for that state.

Counties

CountyStateApplicationsOriginationsAmountDenial rate
Worcester CountyMA485281$66m29.7%
Middlesex CountyMA5736$19m15.9%
Essex CountyMA6032$11m33.3%

Up to 30 counties with at least 50 applications, by originations.

Questions and answers

How many mortgages did Webster First Federal Credit Union originate in 2024?

419 loans totalling $122m, from 733 applications reported under HMDA. It also purchased 11 loans from other institutions, which are counted separately.

What is Webster First Federal Credit Union's denial rate and how does it compare?

30.0% of decided applications were denied in 2024, against 24.3% nationally and 22.3% in Massachusetts. HMDA data alone cannot be used to determine whether a lender is complying with fair lending laws; the data do not include some legitimate credit risk considerations.

Which counties does Webster First Federal Credit Union lend in most?

By originations: Worcester County, MA (281), Middlesex County, MA (36) and Essex County, MA (32).

What loan types does Webster First Federal Credit Union make?

Conventional 419, FHA 0, VA 0 and USDA 0 originations in 2024; by purpose, home purchase 103, home improvement 169, refinancing 9, cash-out refinancing 86 and other purpose 52.

What reasons did Webster First Federal Credit Union report for denials?

The first denial reason recorded most often was debt-to-income ratio (95), credit history (57) and other (22), as coded by the lender in its HMDA filing.

Where does this data come from?

From the 2024 public HMDA loan/application register published by the FFIEC and CFPB, with the lender's name from its HMDA transmittal sheet. Cells under 25 applications are withheld.

Provenance

Source: Home Mortgage Disclosure Act public loan/application register for 2024 (trend years 2022, 2023, 2024) and transmittal sheets 2018–2024, published by the FFIEC and CFPB at ffiec.cfpb.gov, public domain. Lender identity is the LEI and name on its transmittal sheet. This site was built 30 Sep 2026. Errors in processing are corrected at the next build; see corrections. Data through 1 Aug 2026.