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Service One Credit Union

HMDA reporter, headquartered in Bowling Green, Kentucky. Record for calendar year 2024.

1 state with 25+ applications
LEI 549300J2D35S72FE4K21
Reporting agency National Credit Union Administration
Years reported 2018–2024

HMDA data alone cannot be used to determine whether a lender is complying with fair lending laws. The data do not include some legitimate credit risk considerations for loan approval and loan pricing decisions. Figures are from the 2024 public HMDA loan/application register; cells under 25 applications are withheld.

Service One Credit Union's 2024 HMDA filing covers 153 applications and 99 originated loans totalling $11m, in Kentucky.

Its denial rate, the share of decided applications the lender denied, was 29.3%, above the national rate of 24.3% and above the Kentucky rate of 25.0%. 13 applications were withdrawn by the applicant and 0 files were closed for incompleteness; those are not counted in the denial rate.

The median rate spread on its originated loans, the difference between the loan's APR and the average prime offer rate, was 1.5 percentage points (national median 0.3); 48.6% of its originations had a spread of 1.5 points or more.

By loan purpose the originations were mostly other purpose (41%) and home purchase (23%); by loan type, conventional (100%).

The largest volumes were in Kentucky (99 originations).

Applications were down 14% on 2023.

153applications, 20240 purchased loans, counted separately
99loans originated$11m in total
29.3%denial rateUS 24.3% · KY 25.0%
1.5 ppmedian rate spread on originationsUS 0.3 pp

Compared with Kentucky and the nation

MeasureThis lenderKentucky, all lendersUnited States
Denial rate (denied ÷ decided applications)29.3%25.0%24.3%
Median rate spread, percentage points1.50.40.3
Originations with spread of 1.5 pp or more48.6%16.0%15.6%
Average originated loan$111k$219k$329k
Home purchase share of originations23.2%55.3%57.0%
FHA-insured share of originations0.0%14.6%13.4%
VA-guaranteed share of originations0.0%8.0%7.9%
Applications withdrawn by applicant8.5%13.0%14.3%

Kentucky is the lender's largest state by applications. State and national columns cover every HMDA reporter. Rate spread is reported on originated loans only.

Trend by year

ApplicationsOriginations

01172342022: 234 Applications2023: 177 Applications2024: 153 Applications2022: 179 Originations2023: 120 Originations2024: 99 Originations202220232024
Applications and originations reported by Service One Credit Union, 2022–2024

This lenderKentuckyUnited States

0%14.7%29.3%2022: 18.6% This lender2023: 27.3% This lender2024: 29.3% This lender202220232024
Denial rate by year, with Kentucky and US rates dashed
01172342018: 120 LAR records2019: 160 LAR records2020: 233 LAR records2021: 195 LAR records2022: 234 LAR records2023: 177 LAR records2024: 153 LAR records2018201920202021202220232024
Loan/application register records filed by Service One Credit Union each year, 2018–2024 (HMDA transmittal sheets; includes purchased loans and preapproval requests)
YearApplicationsOriginationsAmountDenial rateMedian spreadLAR records
2018—————120
2019—————160
2020—————233
2021—————195
2022234179$24m18.6%-0.1234
2023177120$11m27.3%1.1177
202415399$11m29.3%1.5153

Applications, originations and rates are computed from the public LAR for 2022, 2023, 2024; LAR record counts come from each year's transmittal sheet.

Loan purpose and loan type

By purpose

Home purchase 23% (23)Home improvement 21% (21)Refinancing 6% (6)Cash-out refinancing 8% (8)Other purpose 41% (41)

By type

Conventional 100% (99)

Loan typeApplicationsOriginationsDeniedDenial rate (of applications)
Conventional153994126.8%
FHA-insured000—
VA-guaranteed000—
USDA Rural Housing Service or Farm Service Agency guaranteed000—

Shares are of originated loans. The per-type denial rate here divides denials by all applications of that type, because decided counts are not kept per type.

Action taken

HMDA action takenRecordsShare
1 Loan originated9964.7%
2 Application approved but not accepted00.0%
3 Application denied4126.8%
4 Application withdrawn by applicant138.5%
5 File closed for incompleteness00.0%
6 Purchased loan00.0%
7 Preapproval request denied00.0%
8 Preapproval request approved but not accepted00.0%

Codes and labels are the HMDA action-taken codes. Applications are codes 1–5; the denial rate divides code 3 by codes 1–3.

Denial reasons as coded

Debt-to-income ratio41.5%
Credit history29.3%
Collateral14.6%
Other7.3%
Unverifiable information4.9%
Credit application incomplete2.4%
Employment history0%
Insufficient cash (downpayment, closing costs)0%
Mortgage insurance denied0%

Share of the lender's 41 denials by the first denial reason it coded (outlined bar: all lenders nationally). Lenders may record up to four reasons; only the first is counted here.

States

StateApplicationsOriginationsAmountDenial rateMedian spread
Kentucky15399$11m29.3%1.5

States with at least 25 applications. States with 100 or more link to the lender's page for that state.

Counties

CountyStateApplicationsOriginationsAmountDenial rate
Warren CountyKY7751$5.1m26.1%

Up to 30 counties with at least 50 applications, by originations.

Questions and answers

How many mortgages did Service One Credit Union originate in 2024?

99 loans totalling $11m, from 153 applications reported under HMDA. It also purchased 0 loans from other institutions, which are counted separately.

What is Service One Credit Union's denial rate and how does it compare?

29.3% of decided applications were denied in 2024, against 24.3% nationally and 25.0% in Kentucky. HMDA data alone cannot be used to determine whether a lender is complying with fair lending laws; the data do not include some legitimate credit risk considerations.

Which counties does Service One Credit Union lend in most?

By originations: Warren County, KY (51).

What loan types does Service One Credit Union make?

Conventional 99, FHA 0, VA 0 and USDA 0 originations in 2024; by purpose, home purchase 23, home improvement 21, refinancing 6, cash-out refinancing 8 and other purpose 41.

What reasons did Service One Credit Union report for denials?

The first denial reason recorded most often was debt-to-income ratio (17), credit history (12) and collateral (6), as coded by the lender in its HMDA filing.

Where does this data come from?

From the 2024 public HMDA loan/application register published by the FFIEC and CFPB, with the lender's name from its HMDA transmittal sheet. Cells under 25 applications are withheld.

Provenance

Source: Home Mortgage Disclosure Act public loan/application register for 2024 (trend years 2022, 2023, 2024) and transmittal sheets 2018–2024, published by the FFIEC and CFPB at ffiec.cfpb.gov, public domain. Lender identity is the LEI and name on its transmittal sheet. This site was built 30 Sep 2026. Errors in processing are corrected at the next build; see corrections. Data through 1 Aug 2026.