Lenders › Total Mortgage Services, LLC
Total Mortgage Services, LLC
HMDA reporter, headquartered in Milford, Connecticut. Record for calendar year 2024.
HMDA data alone cannot be used to determine whether a lender is complying with fair lending laws. The data do not include some legitimate credit risk considerations for loan approval and loan pricing decisions. Figures are from the 2024 public HMDA loan/application register; cells under 25 applications are withheld.
Total Mortgage Services, LLC's 2024 HMDA filing covers 7,921 applications and 5,966 originated loans totalling $1.8bn, in 15 states.
Its denial rate, the share of decided applications the lender denied, was 7.2%, below the national rate of 24.3% and below the Connecticut rate of 23.7%. 1,306 applications were withdrawn by the applicant and 133 files were closed for incompleteness; those are not counted in the denial rate.
The median rate spread on its originated loans, the difference between the loan's APR and the average prime offer rate, was 0.4 percentage points (national median 0.3); 8.5% of its originations had a spread of 1.5 points or more.
By loan purpose the originations were mostly home purchase (92%) and cash-out refinancing (5%); by loan type, conventional (77%) and FHA (19%).
The largest volumes were in Connecticut (3,091 originations), Massachusetts (1,327 originations) and Maine (299 originations).
Applications were up 22% on 2023.
VA lender statistics list 26 VA-guaranteed loans for the lender in August 2026.
Compared with Connecticut and the nation
| Measure | This lender | Connecticut, all lenders | United States |
|---|---|---|---|
| Denial rate (denied ÷ decided applications) | 7.2% | 23.7% | 24.3% |
| Median rate spread, percentage points | 0.4 | 0.3 | 0.3 |
| Originations with spread of 1.5 pp or more | 8.5% | 14.8% | 15.6% |
| Average originated loan | $310k | $325k | $329k |
| Home purchase share of originations | 91.6% | 52.6% | 57.0% |
| FHA-insured share of originations | 18.7% | 9.1% | 13.4% |
| VA-guaranteed share of originations | 3.6% | 3.5% | 7.9% |
| Applications withdrawn by applicant | 16.5% | 13.1% | 14.3% |
Connecticut is the lender's largest state by applications. State and national columns cover every HMDA reporter. Rate spread is reported on originated loans only.
Trend by year
ApplicationsOriginations
This lenderConnecticutUnited States
| Year | Applications | Originations | Amount | Denial rate | Median spread | LAR records |
|---|---|---|---|---|---|---|
| 2018 | — | — | — | — | — | 3,425 |
| 2019 | — | — | — | — | — | 6,075 |
| 2020 | — | — | — | — | — | 12,432 |
| 2021 | — | — | — | — | — | 13,325 |
| 2022 | 7,642 | 5,734 | $1.8bn | 5.2% | 0.6 | 7,914 |
| 2023 | 6,473 | 4,683 | $1.3bn | 8.4% | 0.3 | 6,695 |
| 2024 | 7,921 | 5,966 | $1.8bn | 7.2% | 0.4 | 8,112 |
Applications, originations and rates are computed from the public LAR for 2022, 2023, 2024; LAR record counts come from each year's transmittal sheet.
Loan purpose and loan type
By purpose
Home purchase 92% (5,466)Home improvement 0% (28)Refinancing 2% (143)Cash-out refinancing 5% (293)Other purpose 1% (36)
By type
Conventional 77% (4,605)FHA 19% (1,114)VA 4% (217)USDA 1% (30)
| Loan type | Applications | Originations | Denied | Denial rate (of applications) |
|---|---|---|---|---|
| Conventional | 6,114 | 4,605 | 338 | 5.5% |
| FHA-insured | 1,503 | 1,114 | 115 | 7.7% |
| VA-guaranteed | 267 | 217 | 10 | 3.7% |
| USDA Rural Housing Service or Farm Service Agency guaranteed | 37 | 30 | 2 | 5.4% |
Shares are of originated loans. The per-type denial rate here divides denials by all applications of that type, because decided counts are not kept per type.
Action taken
| HMDA action taken | Records | Share |
|---|---|---|
| 1 Loan originated | 5,966 | 73.5% |
| 2 Application approved but not accepted | 51 | 0.6% |
| 3 Application denied | 465 | 5.7% |
| 4 Application withdrawn by applicant | 1,306 | 16.1% |
| 5 File closed for incompleteness | 133 | 1.6% |
| 6 Purchased loan | 0 | 0.0% |
| 7 Preapproval request denied | 13 | 0.2% |
| 8 Preapproval request approved but not accepted | 178 | 2.2% |
Codes and labels are the HMDA action-taken codes. Applications are codes 1–5; the denial rate divides code 3 by codes 1–3.
Denial reasons as coded
Share of the lender's 465 denials by the first denial reason it coded (outlined bar: all lenders nationally). Lenders may record up to four reasons; only the first is counted here.
States
| State | Applications | Originations | Amount | Denial rate | Median spread |
|---|---|---|---|---|---|
| Connecticut | 3,954 | 3,091 | $844m | 6.8% | 0.2 |
| Massachusetts | 1,686 | 1,327 | $457m | 6.2% | 0.4 |
| Maine | 435 | 299 | $98m | 7.6% | 0.8 |
| Rhode Island | 356 | 221 | $71m | 9.4% | 0.5 |
| Florida | 333 | 224 | $82m | 7.3% | 0.6 |
| New Hampshire | 216 | 185 | $74m | 1.1% | 0.5 |
| New York | 204 | 133 | $54m | 11.8% | 0.7 |
| South Carolina | 105 | 65 | $18m | 10.7% | 1.0 |
| Maryland | 103 | 58 | $19m | 26.3% | 0.6 |
| Pennsylvania | 72 | 60 | $12m | 6.3% | 0.9 |
| New Jersey | 70 | 50 | $26m | 7.4% | 0.3 |
| Virginia | 51 | 28 | $8.1m | 14.7% | — |
| North Carolina | 39 | 26 | $9.0m | 13.3% | — |
| California | 39 | 16 | $12m | — | — |
| Illinois | 30 | 16 | $4.2m | — | — |
States with at least 25 applications. States with 100 or more link to the lender's page for that state.
Counties
| County | State | Applications | Originations | Amount | Denial rate |
|---|---|---|---|---|---|
| Capitol Planning Region | CT | 972 | 779 | $191m | 5.6% |
| Worcester County | MA | 652 | 542 | $155m | 2.0% |
| Naugatuck Valley Planning Region | CT | 670 | 540 | $125m | 6.8% |
| South Central Connecticut Planning Region | CT | 689 | 520 | $133m | 8.6% |
| Western Connecticut Planning Region | CT | 463 | 335 | $147m | 6.1% |
| Greater Bridgeport Planning Region | CT | 360 | 280 | $92m | 8.8% |
| Southeastern Connecticut Planning Region | CT | 326 | 261 | $62m | 6.4% |
| Lower Connecticut River Valley Planning Region | CT | 212 | 170 | $47m | 7.1% |
| Northwest Hills Planning Region | CT | 212 | 165 | $37m | 5.6% |
| Providence County | RI | 259 | 152 | $49m | 12.1% |
| Middlesex County | MA | 185 | 150 | $65m | 3.8% |
| Plymouth County | MA | 170 | 132 | $53m | 10.1% |
| Bristol County | MA | 181 | 122 | $47m | 17.0% |
| Hampden County | MA | 147 | 114 | $27m | 10.2% |
| Essex County | MA | 136 | 108 | $48m | 6.9% |
| Cumberland County | ME | 128 | 94 | $40m | 6.8% |
| Hillsborough County | NH | 85 | 74 | $29m | 0.0% |
| Penobscot County | ME | 85 | 59 | $14m | 7.7% |
| Rockingham County | NH | 68 | 56 | $24m | 1.8% |
| Indian River County | FL | 64 | 53 | $16m | 3.6% |
| Kent County | RI | 65 | 48 | $12m | 4.0% |
| Norfolk County | MA | 61 | 47 | $22m | 9.6% |
| Suffolk County | MA | 62 | 40 | $19m | 9.1% |
| Androscoggin County | ME | 50 | 39 | $11m | 4.9% |
| Palm Beach County | FL | 62 | 37 | $18m | 11.6% |
Up to 30 counties with at least 50 applications, by originations.
VA-guaranteed loans by month
All VA loansPurchase
| Month | All | Purchase | Cash-out | IRRRL |
|---|---|---|---|---|
| Aug 2026 | 26 | 24 | 2 | 0 |
| Jul 2026 | 19 | 15 | 3 | 1 |
| Jun 2026 | 25 | 21 | 3 | 1 |
| May 2026 | 23 | 18 | 3 | 2 |
| Apr 2026 | 15 | 13 | 1 | 1 |
| Mar 2026 | 34 | 16 | 8 | 10 |
| Feb 2026 | 18 | 14 | 3 | 1 |
| Jan 2026 | 14 | 14 | 0 | 0 |
| Dec 2025 | 30 | 22 | 2 | 6 |
| Nov 2025 | 28 | 23 | 1 | 4 |
| Oct 2025 | 24 | 21 | 3 | 0 |
| Sep 2025 | 29 | 29 | 0 | 0 |
Fiscal-year totals (VA): FY2018 21,139,767 · FY2019 29,315,568 · FY2020 58,991,898 · FY2021 95,768,499 · FY2022 55,516,503 · FY2023 49,901,453 · FY2024 68,693,913 · FY2025 111,563,350. Matched to the VA lender name "TOTAL MORTGAGE SERVICES, LLC"; VA counts loans by guarantee date, HMDA by application year, so the two series differ.
Questions and answers
How many mortgages did Total Mortgage Services, LLC originate in 2024?
5,966 loans totalling $1.8bn, from 7,921 applications reported under HMDA. It also purchased 0 loans from other institutions, which are counted separately.
What is Total Mortgage Services, LLC's denial rate and how does it compare?
7.2% of decided applications were denied in 2024, against 24.3% nationally and 23.7% in Connecticut. HMDA data alone cannot be used to determine whether a lender is complying with fair lending laws; the data do not include some legitimate credit risk considerations.
Which counties does Total Mortgage Services, LLC lend in most?
By originations: Capitol Planning Region, CT (779), Worcester County, MA (542), Naugatuck Valley Planning Region, CT (540), South Central Connecticut Planning Region, CT (520) and Western Connecticut Planning Region, CT (335).
What loan types does Total Mortgage Services, LLC make?
Conventional 4,605, FHA 1,114, VA 217 and USDA 30 originations in 2024; by purpose, home purchase 5,466, home improvement 28, refinancing 143, cash-out refinancing 293 and other purpose 36.
What reasons did Total Mortgage Services, LLC report for denials?
The first denial reason recorded most often was debt-to-income ratio (142), other (117) and collateral (107), as coded by the lender in its HMDA filing.
Where does this data come from?
From the 2024 public HMDA loan/application register published by the FFIEC and CFPB, with the lender's name from its HMDA transmittal sheet and VA loan volume from the Department of Veterans Affairs lender statistics. Cells under 25 applications are withheld.
Provenance
Source: Home Mortgage Disclosure Act public loan/application register for 2024 (trend years 2022, 2023, 2024) and transmittal sheets 2018–2024, published by the FFIEC and CFPB at ffiec.cfpb.gov, public domain; VA lender statistics from the Department of Veterans Affairs. Lender identity is the LEI and name on its transmittal sheet. This site was built 30 Sep 2026. Errors in processing are corrected at the next build; see corrections. Data through 1 Aug 2026.