Lenders › Citibank, NA
Citibank, NA
HMDA reporter, headquartered in New York, New York. Record for calendar year 2024.
HMDA data alone cannot be used to determine whether a lender is complying with fair lending laws. The data do not include some legitimate credit risk considerations for loan approval and loan pricing decisions. Figures are from the 2024 public HMDA loan/application register; cells under 25 applications are withheld.
Citibank, NA reported 31,058 mortgage applications under the Home Mortgage Disclosure Act for 2024 in 45 states, of which 14,104 became loans it originated, for $16bn in total.
Its denial rate, the share of decided applications the lender denied, was 24.3%, close to the national rate of 24.3% and close to the California rate of 24.8%. 8,179 applications were withdrawn by the applicant and 3,608 files were closed for incompleteness; those are not counted in the denial rate.
The median rate spread on its originated loans, the difference between the loan's APR and the average prime offer rate, was -0.2 percentage points (national median 0.3); 6.7% of its originations had a spread of 1.5 points or more.
By loan purpose the originations were mostly home purchase (75%) and other purpose (8%); by loan type, conventional (100%) and FHA (0%).
The largest volumes were in California (4,689 originations), New York (3,468 originations) and Illinois (1,091 originations).
Applications were up 32% on 2023.
VA lender statistics list 4 VA-guaranteed loans for the lender in August 2026.
Compared with California and the nation
| Measure | This lender | California, all lenders | United States |
|---|---|---|---|
| Denial rate (denied ÷ decided applications) | 24.3% | 24.8% | 24.3% |
| Median rate spread, percentage points | -0.2 | 0.4 | 0.3 |
| Originations with spread of 1.5 pp or more | 6.7% | 19.9% | 15.6% |
| Average originated loan | $1.1m | $566k | $329k |
| Home purchase share of originations | 74.7% | 51.2% | 57.0% |
| FHA-insured share of originations | 0.3% | 11.4% | 13.4% |
| VA-guaranteed share of originations | 0.1% | 4.8% | 7.9% |
| Applications withdrawn by applicant | 26.3% | 15.4% | 14.3% |
California is the lender's largest state by applications. State and national columns cover every HMDA reporter. Rate spread is reported on originated loans only.
Trend by year
ApplicationsOriginations
This lenderCaliforniaUnited States
| Year | Applications | Originations | Amount | Denial rate | Median spread | LAR records |
|---|---|---|---|---|---|---|
| 2018 | — | — | — | — | — | 82,593 |
| 2019 | — | — | — | — | — | 86,213 |
| 2020 | — | — | — | — | — | 101,255 |
| 2021 | — | — | — | — | — | 73,698 |
| 2022 | 28,212 | 17,246 | $23bn | 9.7% | -0.8 | 50,322 |
| 2023 | 23,463 | 14,514 | $19bn | 8.4% | -0.7 | 43,081 |
| 2024 | 31,058 | 14,104 | $16bn | 24.3% | -0.2 | 54,575 |
Applications, originations and rates are computed from the public LAR for 2022, 2023, 2024; LAR record counts come from each year's transmittal sheet.
Loan purpose and loan type
By purpose
Home purchase 75% (10,541)Home improvement 6% (885)Refinancing 7% (1,016)Cash-out refinancing 4% (587)Other purpose 8% (1,075)
By type
Conventional 100% (14,059)FHA 0% (36)VA 0% (9)
| Loan type | Applications | Originations | Denied | Denial rate (of applications) |
|---|---|---|---|---|
| Conventional | 30,730 | 14,059 | 4,613 | 15.0% |
| FHA-insured | 246 | 36 | 59 | 24.0% |
| VA-guaranteed | 82 | 9 | 9 | 11.0% |
| USDA Rural Housing Service or Farm Service Agency guaranteed | 0 | 0 | 0 | — |
Shares are of originated loans. The per-type denial rate here divides denials by all applications of that type, because decided counts are not kept per type.
Action taken
| HMDA action taken | Records | Share |
|---|---|---|
| 1 Loan originated | 14,104 | 25.8% |
| 2 Application approved but not accepted | 486 | 0.9% |
| 3 Application denied | 4,681 | 8.6% |
| 4 Application withdrawn by applicant | 8,179 | 15.0% |
| 5 File closed for incompleteness | 3,608 | 6.6% |
| 6 Purchased loan | 21,120 | 38.7% |
| 7 Preapproval request denied | 521 | 1.0% |
| 8 Preapproval request approved but not accepted | 1,876 | 3.4% |
Codes and labels are the HMDA action-taken codes. Applications are codes 1–5; the denial rate divides code 3 by codes 1–3.
Denial reasons as coded
Share of the lender's 4,681 denials by the first denial reason it coded (outlined bar: all lenders nationally). Lenders may record up to four reasons; only the first is counted here.
States
| State | Applications | Originations | Amount | Denial rate | Median spread |
|---|---|---|---|---|---|
| California | 9,585 | 4,689 | $6.4bn | 19.3% | -0.2 |
| New York | 7,572 | 3,468 | $2.9bn | 26.4% | -0.2 |
| Illinois | 2,513 | 1,091 | $629m | 26.2% | 0.0 |
| Florida | 2,005 | 615 | $750m | 42.7% | -0.2 |
| New Jersey | 1,429 | 721 | $634m | 20.3% | -0.2 |
| Texas | 1,138 | 448 | $460m | 26.6% | -0.2 |
| Maryland | 611 | 271 | $215m | 28.5% | -0.1 |
| Washington | 550 | 266 | $582m | 8.5% | -0.3 |
| Connecticut | 518 | 232 | $240m | 29.4% | -0.1 |
| Virginia | 508 | 276 | $295m | 17.3% | -0.3 |
| Pennsylvania | 415 | 189 | $106m | 25.1% | -0.1 |
| Georgia | 353 | 139 | $137m | 29.6% | -0.2 |
| North Carolina | 347 | 155 | $238m | 19.6% | -0.1 |
| District of Columbia | 343 | 213 | $235m | 15.2% | -0.3 |
| Massachusetts | 342 | 209 | $267m | 11.3% | -0.3 |
| Nevada | 323 | 109 | $235m | 40.1% | 0.1 |
| Colorado | 236 | 141 | $204m | 11.9% | -0.2 |
| Arizona | 224 | 92 | $398m | 27.3% | -0.2 |
| Tennessee | 194 | 92 | $136m | 22.6% | -0.2 |
| Ohio | 154 | 36 | $16m | 38.3% | 0.5 |
| Michigan | 144 | 45 | $28m | 42.5% | -0.2 |
| South Carolina | 143 | 71 | $78m | 18.4% | -0.1 |
| Indiana | 117 | 29 | $14m | 36.2% | 0.3 |
| Oregon | 107 | 43 | $166m | 31.8% | -0.1 |
| Missouri | 105 | 41 | $52m | 20.4% | 0.2 |
| Utah | 104 | 62 | $109m | 16.9% | -0.2 |
| Alabama | 78 | 22 | $9.2m | 35.1% | — |
| Delaware | 75 | 35 | $23m | 18.6% | -0.0 |
| Louisiana | 67 | 16 | $6.5m | 46.7% | — |
| Wisconsin | 63 | 27 | $249m | 23.7% | — |
| Oklahoma | 61 | 21 | $7.6m | 38.2% | — |
| Minnesota | 59 | 28 | $16m | 21.6% | 0.2 |
| Arkansas | 53 | 12 | $5.8m | — | — |
| Hawaii | 53 | 28 | $73m | 19.4% | -0.4 |
| New Hampshire | 47 | 19 | $18m | 26.9% | — |
| Maine | 47 | 25 | $23m | 21.9% | -0.2 |
| Kentucky | 44 | 7 | $2.6m | — | — |
| Rhode Island | 43 | 16 | $15m | — | — |
| Vermont | 39 | 27 | $25m | 10.0% | -0.2 |
| Kansas | 36 | 15 | $7.1m | 40.0% | — |
| Idaho | 35 | 13 | $19m | — | — |
| Mississippi | 33 | 5 | $1.0m | — | — |
| New Mexico | 31 | 11 | $7.9m | — | — |
| Montana | 28 | 9 | $7.9m | — | — |
| Iowa | 25 | 6 | $2.0m | — | — |
States with at least 25 applications. States with 100 or more link to the lender's page for that state.
Counties
| County | State | Applications | Originations | Amount | Denial rate |
|---|---|---|---|---|---|
| Los Angeles County | CA | 3,109 | 1,441 | $1.9bn | 22.5% |
| New York County | NY | 1,325 | 809 | $999m | 14.1% |
| Santa Clara County | CA | 1,337 | 761 | $1.3bn | 11.3% |
| Cook County | IL | 1,717 | 751 | $468m | 25.8% |
| Kings County | NY | 1,212 | 627 | $539m | 20.9% |
| Alameda County | CA | 965 | 576 | $621m | 7.4% |
| Queens County | NY | 1,171 | 452 | $190m | 34.7% |
| Nassau County | NY | 995 | 432 | $304m | 28.3% |
| Westchester County | NY | 936 | 428 | $359m | 25.4% |
| Orange County | CA | 850 | 417 | $469m | 18.6% |
| Suffolk County | NY | 850 | 393 | $333m | 25.4% |
| San Mateo County | CA | 448 | 244 | $584m | 11.7% |
| San Francisco County | CA | 472 | 238 | $301m | 17.5% |
| District of Columbia | DC | 343 | 213 | $235m | 15.2% |
| Contra Costa County | CA | 393 | 212 | $284m | 17.8% |
| San Diego County | CA | 424 | 192 | $288m | 23.9% |
| King County | WA | 350 | 187 | $409m | 4.5% |
| Miami-Dade County | FL | 665 | 178 | $265m | 50.8% |
| Western Connecticut Planning Region | CT | 302 | 153 | $194m | 23.8% |
| Montgomery County | MD | 269 | 133 | $139m | 25.3% |
| Hudson County | NJ | 212 | 121 | $121m | 15.2% |
| Ventura County | CA | 246 | 120 | $104m | 25.6% |
| Bergen County | NJ | 279 | 119 | $87m | 25.8% |
| DuPage County | IL | 290 | 117 | $66m | 34.4% |
| Palm Beach County | FL | 325 | 112 | $194m | 35.0% |
| Fairfax County | VA | 193 | 107 | $119m | 14.4% |
| Harris County | TX | 210 | 105 | $153m | 17.9% |
| Dallas County | TX | 191 | 102 | $120m | 14.4% |
| Essex County | NJ | 218 | 100 | $92m | 20.9% |
| Lake County | IL | 203 | 100 | $51m | 18.3% |
Up to 30 counties with at least 50 applications, by originations.
VA-guaranteed loans by month
All VA loansPurchase
| Month | All | Purchase | Cash-out | IRRRL |
|---|---|---|---|---|
| Aug 2026 | 4 | 4 | 0 | 0 |
| Jul 2026 | 3 | 2 | 0 | 1 |
| Jun 2026 | 5 | 3 | 1 | 1 |
| May 2026 | 2 | 2 | 0 | 0 |
| Apr 2026 | 1 | 1 | 0 | 0 |
| Mar 2026 | 4 | 2 | 0 | 2 |
| Feb 2026 | 1 | 1 | 0 | 0 |
| Jan 2026 | 2 | 2 | 0 | 0 |
| Dec 2025 | 2 | 1 | 1 | 0 |
| Nov 2025 | 0 | 0 | 0 | 0 |
| Oct 2025 | 4 | 4 | 0 | 0 |
| Sep 2025 | 3 | 1 | 2 | 0 |
Fiscal-year totals (VA): FY2018 23,073,543 · FY2019 14,201,746 · FY2020 16,800,866 · FY2021 8,503,542 · FY2022 5,203,603 · FY2023 7,347,488 · FY2024 4,506,770 · FY2025 8,232,977. Matched to the VA lender name "CITIBANK, N.A."; VA counts loans by guarantee date, HMDA by application year, so the two series differ.
Questions and answers
How many mortgages did Citibank, NA originate in 2024?
14,104 loans totalling $16bn, from 31,058 applications reported under HMDA. It also purchased 21,120 loans from other institutions, which are counted separately.
What is Citibank, NA's denial rate and how does it compare?
24.3% of decided applications were denied in 2024, against 24.3% nationally and 24.8% in California. HMDA data alone cannot be used to determine whether a lender is complying with fair lending laws; the data do not include some legitimate credit risk considerations.
Which counties does Citibank, NA lend in most?
By originations: Los Angeles County, CA (1,441), New York County, NY (809), Santa Clara County, CA (761), Cook County, IL (751) and Kings County, NY (627).
What loan types does Citibank, NA make?
Conventional 14,059, FHA 36, VA 9 and USDA 0 originations in 2024; by purpose, home purchase 10,541, home improvement 885, refinancing 1,016, cash-out refinancing 587 and other purpose 1,075.
What reasons did Citibank, NA report for denials?
The first denial reason recorded most often was debt-to-income ratio (2,150), credit history (1,274) and collateral (661), as coded by the lender in its HMDA filing.
Where does this data come from?
From the 2024 public HMDA loan/application register published by the FFIEC and CFPB, with the lender's name from its HMDA transmittal sheet and VA loan volume from the Department of Veterans Affairs lender statistics. Cells under 25 applications are withheld.
Provenance
Source: Home Mortgage Disclosure Act public loan/application register for 2024 (trend years 2022, 2023, 2024) and transmittal sheets 2018–2024, published by the FFIEC and CFPB at ffiec.cfpb.gov, public domain; VA lender statistics from the Department of Veterans Affairs. Lender identity is the LEI and name on its transmittal sheet. This site was built 30 Sep 2026. Errors in processing are corrected at the next build; see corrections. Data through 1 Aug 2026.